COVID-19 Update

We’re Open!

Despite the current challenges with COVID-19, we are open for business as normal and able to help customers who wish to place an order or need advice, please telephone us on 01243 573417. Our friendly team is available from 8.30am until 5pm, Monday to Friday. Outside of these times, please leave us a message and we’ll get back to you as soon as possible. Alternatively, please email your query to: [email protected]

All website and telephone orders placed before 4pm weekdays are despatched the same day (excluding bank holidays). Due to COVID–19 pressures, Royal Mail may be a little slower than normal with their deliveries.

Changes to Special Delivery Guaranteed

Due to increased absence levels, Royal Mail has reviewed their timed guarantees for Special Delivery Guaranteed by 9am and 1pm services and will make the following changes.

For items posted from Tuesday 31 March 2020 onwards, the guaranteed delivery for Special Delivery Guaranteed by 9am the next working day will change to by 1pm the next working day. The guaranteed delivery for Special Delivery Guaranteed by 1pm will change to by 9pm the next working day.